Service Center EUROTERM
Service Center EUROTERM was founded in 2002 as part of the Technical Center EUROTERM. Creation of the Service Center was conditioned by the necessity of customer service during warranty and post warranty period, especially for products sold by TC EUROTERM, as well as supporting other companies and individuals.
Currently, the Service Center EUROTERM provides warranty and post warranty service for the full range of products for the heating systems (boilers, gas water heaters and other equipment and accessories), as well as electrical appliances (washing machines, water heaters, air conditioners, gas and electric cookers, microwave ovens, refrigerators, other large and small electrical appliances), which are supplied by our company directly from the manufacturers.
Service Center EUROTERM offers its customers the benefits, providing services quickly and qualitatively, free of charge during the warranty period and at low rates in the post warranty period, throughout the country.
Service Center EUROTERM consists of the following divisions:
- Administration, which manages the entire activity;
- Economic department, which provides Service Center with all necessary financial information, calculates costs, monthly and annual budget, accounting processes;
- Department responsible for repair of large household appliances, installations and repair of boilers, gas and electric cookers;
- Department responsible for repair of small electrical appliances;
- Department responsible for repair of TV, audio-video equipment;
- Department responsible for repair and maintenance of gas and electric boilers, gas water heaters;
- Reception, which receives calls from customers, records and transmits them to the corresponding department;
- Department responsible for receiving the goods for repair, from clients and distribution of them to the corresponding departments of the Service Center;
- Warehouse of spare parts used for repair of the goods, as well as for sale.
Service Center EUROTERM possesses the following:
- Modern equipment and tools that allow checking, diagnose and repair the goods in an optimal period of time;
- Vehicles for customer service throughout the country, equipped with GPS;
- Skilled staff, trained and certified by manufacturers, as well as by relevant government authorities of Moldova;
- Modern software;
- Original spare parts.
Maintenance and repair of heating equipment and electric appliances.
Modern heating systems, using gas, represent high-tech equipment that supports day and night, in autonomous mode, the microclimate in the room, regardless of outside temperature. Uninterrupted use of such systems is possible only on condition of permanent preventive maintenance.
In order to maintain these systems at the corresponding level, Service Center EUROTERM offers full technical support. The main objectives are:
- Ensuring functioning of heating systems and electrical appliances at an optimum level;
- Executing maintenance and repair works;
- Analysis of operating parameters, prognostication and elimination of possible defects.
All these activities are licensed by manufacturers and relevant government authorities of Moldova.
Specialists of Service Center EUROTERM are highly qualified and have extensive experience in servicing heating and gas supply systems, large and small electrical appliances, experience gained over many years of theoretical and practical training.
Maintenance effected by Service Center, prolongs equipment life, and, consequently, significantly reduces the potential costs.
Please note that connection (start up) of boilers sold by TC EUROTERM is carried out by specialists of the Service Center EUROTERM, absolutely free of charge, all over the country.
Uninterrupted operation of the equipment is mostly conditioned by the following:
- Providing technical support, starting from the date of start up (a condition also required by equipment manufacturers);
- Periodic maintenance works, using high-quality specialized equipment and tools.
Service Center EUROTERM meets all the above mentioned conditions, due to technical and information support, which enables to track the state of equipment put into operation, and to plan maintenance work, taking into consideration particular equipment.
Service Center EUROTERM is open for cooperation and promotion of new ideas. The main goal is to improve continuously the quality and diversity of services provided to all categories of customers. Service Center is always looking for new partners, has been and remains a supporter of the practical implementation of innovative ideas.
You can find us at the address: Chisinau, 4/10 M.Sadoveanu str. (EUROTERM building).
Telephones:
Reception: (022) 401-313
Administration: (022) 401-332
Fax: (022) 401-330
Service Center EUROTERM was founded in 2002 as part of the Technical Center EUROTERM. Creation of the Service Center was conditioned by the necessity of customer service during warranty and post warranty period, especially for products sold by TC EUROTERM, as well as supporting other companies and individuals.
Currently, the Service Center EUROTERM provides warranty and post warranty service for the full range of products for the heating systems (boilers, gas water heaters and other equipment and accessories), as well as electrical appliances (washing machines, water heaters, air conditioners, gas and electric cookers, microwave ovens, refrigerators, other large and small electrical appliances), which are supplied by our company directly from the manufacturers.
Service Center EUROTERM offers its customers the benefits, providing services quickly and qualitatively, free of charge during the warranty period and at low rates in the post warranty period, throughout the country.
Service Center EUROTERM consists of the following divisions:
- Administration, which manages the entire activity;
- Economic department, which provides Service Center with all necessary financial information, calculates costs, monthly and annual budget, accounting processes;
- Department responsible for repair of large household appliances, installations and repair of boilers, gas and electric cookers;
- Department responsible for repair of small electrical appliances;
- Department responsible for repair of TV, audio-video equipment;
- Department responsible for repair and maintenance of gas and electric boilers, gas water heaters;
- Reception, which receives calls from customers, records and transmits them to the corresponding department;
- Department responsible for receiving the goods for repair, from clients and distribution of them to the corresponding departments of the Service Center;
- Warehouse of spare parts used for repair of the goods, as well as for sale.
Service Center EUROTERM possesses the following:
- Modern equipment and tools that allow checking, diagnose and repair the goods in an optimal period of time;
- Vehicles for customer service throughout the country, equipped with GPS;
- Skilled staff, trained and certified by manufacturers, as well as by relevant government authorities of Moldova;
- Modern software;
- Original spare parts.
Maintenance and repair of heating equipment and electric appliances.
Modern heating systems, using gas, represent high-tech equipment that supports day and night, in autonomous mode, the microclimate in the room, regardless of outside temperature. Uninterrupted use of such systems is possible only on condition of permanent preventive maintenance.
In order to maintain these systems at the corresponding level, Service Center EUROTERM offers full technical support. The main objectives are:
- Ensuring functioning of heating systems and electrical appliances at an optimum level;
- Executing maintenance and repair works;
- Analysis of operating parameters, prognostication and elimination of possible defects.
All these activities are licensed by manufacturers and relevant government authorities of Moldova.
Specialists of Service Center EUROTERM are highly qualified and have extensive experience in servicing heating and gas supply systems, large and small electrical appliances, experience gained over many years of theoretical and practical training.
Maintenance effected by Service Center, prolongs equipment life, and, consequently, significantly reduces the potential costs.
Please note that connection (start up) of boilers sold by TC EUROTERM is carried out by specialists of the Service Center EUROTERM, absolutely free of charge, all over the country.
Uninterrupted operation of the equipment is mostly conditioned by the following:
- Providing technical support, starting from the date of start up (a condition also required by equipment manufacturers);
- Periodic maintenance works, using high-quality specialized equipment and tools.
Service Center EUROTERM meets all the above mentioned conditions, due to technical and information support, which enables to track the state of equipment put into operation, and to plan maintenance work, taking into consideration particular equipment.
You can find us at the address: Chisinau, 4/10 M.Sadoveanu str. (EUROTERM building).
Telephones:
Reception: (022) 401-313
Administration: (022) 401-332
Fax: (022) 401-330
